Privacy Policy
Effective date: June 30, 2026
Dr. Alana LLC ("Company," "we," "us," or "our") operates under the brand name Dr. Alana. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.
This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit our website(s), use our services, purchase our products, or otherwise interact with us online.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Email address
- Payment and transaction information (processed securely by third-party payment processors)
- Account or purchase history
Health-Related and Educational Information (Voluntarily Provided)
In connection with our educational programs, applications, or intake forms, you may voluntarily provide information related to:
- Menstrual cycle or fertility history
- Hormones or prior lab work
- Pregnancy history or loss
- Symptoms such as stress, fatigue, spotting, or sleep issues
This information is provided voluntarily and used solely for educational, coaching, and program-related purposes.
Technical and Usage Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Deliver digital products, programs, and services
- Process payments and transactions
- Send educational content, newsletters, and marketing communications
- Respond to inquiries or support requests
- Improve our offerings, website, and user experience
- Maintain business records for legal, accounting, and security purposes
3. Educational Nature of Services
Dr. Alana LLC provides educational content, coaching, and informational programs only.
We are not a medical provider. Information shared through our services does not constitute medical advice, diagnosis, or treatment. Any health-related information you choose to share is voluntary and used solely within an educational and coaching context.
4. Email Communications
By opting in to our email list, you may receive:
- Educational emails
- Program updates
- Marketing or promotional messages
You may unsubscribe from marketing emails at any time by using the link included in our emails.
5. Payments and Third-Party Services
Payments are processed securely through third-party payment processors such as Stripe and, in some cases, Stan Store. We do not store or have direct access to your full payment information.
We also use third-party service providers for:
- Email delivery and customer relationship management
- Website hosting and content delivery
- Analytics, advertising, and performance tracking (now or in the future)
These providers are authorized to use your information only as necessary to provide services to us.
6. Cookies, Analytics, and Tracking Technologies
We may use cookies, pixels, and similar technologies to:
- Understand how users interact with our content
- Improve website performance
- Measure marketing effectiveness
- Support future advertising efforts
You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.
7. Data Sharing and Sale of Information
We do not sell your personal information.
We do not share your personal data with third parties for their own independent marketing purposes.
Information may be shared only with trusted service providers as necessary to operate our business or comply with legal obligations.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Fulfill legal, accounting, or reporting obligations
- Maintain business records
When information is no longer required, it is securely deleted or anonymized.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
11. International Users
We operate from the United States but may collect information from users worldwide. By using our services, you understand that your information may be transferred to and processed in the United States.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
Dr. Alana LLC
Email: dralana@dralanaphd.com
Location: Kansas, United States
This Privacy Policy is provided for informational purposes and reflects our commitment to transparency and data protection.
